Every call answered. Every enquiry booked.
A specialist voice concierge for property, hospitality, charter and professional practices. Over forty languages, day and night.
- A buyer in Amsterdam rings about the finca near Santa Gertrudis.
- It rings out. Voicemail.
- They call the next agency on their list.
It takes three minutes to lose them.
Nothing went wrong. Nobody was reachable.
From the first ring to the booking.
23:41 again. The same buyer, the same finca. This time, she answers.
An illustration. † Booking into your calendar from the Suite plans.
- Arrives.The buyer in Amsterdam rings about the finca near Santa Gertrudis.
- Answered.On the second ring, in Dutch, in your agency’s name.
- Understood.Their budget, their dates and what matters to them, gathered before it reaches you.
- Booked.Friday at ten, in your calendar, with the confirmation and directions in writing.†
- Dedicated.To your business alone. The summary is with you by morning, and they never rang the next agency.
A serious enquiry reaches three or four businesses at once. Position is decided by who answers first, not by who has the better offer. Two of the most cited studies on response time put numbers to it.
- 100×
more likely to reach a lead answered within five minutes than one answered after thirty minutes.
- 21×
more likely to qualify that lead in the same five-minute window.
- 7×
more likely to qualify a lead answered within the hour than one answered an hour later.
- 42hrs
the average time businesses took to answer an online enquiry. Nearly a quarter never replied at all.
Sources: Oldroyd, Lead Response Management Study, MIT Sloan with InsideSales.com; Oldroyd and Elkington, The Short Life of Online Sales Leads, Harvard Business Review, 2011.
Hear how she speaks.
A short illustration of how a call unfolds. In practice, she knows your listings, keeps your tone and speaks your client’s language.
She will ask what your business does, then answer as she would for your clients, in whichever language you choose.
Thank you for speaking with Tanith.
Imagine her answering your own number, day and night.
Up to three minutes, in your browser. She will ask to use your microphone. You are speaking with an AI concierge, and demonstration calls may be recorded.
“Good afternoon, this is
“Hello. I saw the finca listed near Santa Gertrudis. Is it still available?”
“It is. Six bedrooms, a little over four thousand square metres of land, and the licensed guest annexe. Are you calling from the island, or planning a visit?”
“We arrive Thursday, just for the weekend.”
“Then let’s make it count. We can show you the finca on Friday morning or Saturday at midday. Which suits you better?”
“Friday morning.”
“Done. Friday at ten. Your confirmation and directions will follow in writing.”
One voice for every enquiry.
Every call answered the moment it arrives, in the caller’s language, in a natural voice that knows your business. She handles what your best receptionist would, and passes to your team only what truly needs a person.
Enquiries arriving, on any channel
She answersin seconds, in their language
Handled by her, start to finish
LatestSea-view suite, two nights booked
Passed to your team
LatestA call for the owner, callback booked
Illustrative example, drawn from property, hospitality and charter. Figures show a typical month for a boutique villa business. WhatsApp and Instagram arrive with
What she handles herself
Each lights up as she demonstrates it. Tap any for detail.
- Greets in the client’s language
Detected from their first words, across more than forty languages.†
- Answers from what you approve
Rooms, listings, rates, availability, terms and FAQs. Only what you approve, nothing she has not been told.
- Qualifies the enquiry
Dates, party size, budget and what they want, all before it reaches your team.
- Checks availability and books
Live availability checked, the slot taken, the booking confirmed out loud and sent in writing.
- Amends and reschedules
A client who gets back in touch to change their plans is handled immediately.
- Sends the selection
The rooms, villas or properties she talked through reach the client in your own branding, moments after the call.†
- Calls back website enquiries
When a form comes in, she calls them back herself within the hours you set, while they are still comparing.‡
- Writes it to the record
Every conversation saved to the client’s file, so a returning client is recognised next time.†
- Hands over when a person is needed
Put straight through to the right colleague, or a callback booked, with the enquiry already captured.
† From the Suite plans‡ A signature of
All of it summarised and sent to you, with every booking in your own calendar.
What comes back to your team
- A qualified lead
A written summary after every call: who rang, what they want and when they want it. Not a voicemail.
- A calendar that keeps itself
Booked, moved and confirmed without anyone touching it.
- Insight you can act on
A review each month: enquiry volumes, languages, peak hours and what converted.
- Hours given back
The time your team spent on the phone goes back to the guests, buyers and clients in front of them.
The villa sleeps. The phone does not.
For the world you serve.
If your business depends on the phone, she answers it the way your best people would: in your name, in your client’s language, at any hour.
- Estate agencies and developers
She talks through your listings, qualifies the buyer and books the viewing. Your agents spend the day showing homes, not chasing calls.
- Boutique hotels and villas
Availability, rates and changes handled, every booking confirmed in writing. Your team stays with the guests who are already there.
- Yacht and boat charter
Fleet, routes and live availability to hand, the charter secured while the client is still deciding. Your crew stays on the water.
- Lawyers, architects and gestorías
New clients greeted in their own language, the matter noted and the consultation booked. The advice always stays with you.
Another kind of business? Tell us how you work, and we will build her for it. Start the conversation
Meet the concierges.
Each concierge is built for one industry alone, with her own knowledge, her own voice and her own manner.
- IBuilt for your world
Trained on a single industry: its language, its workflows, its details.
- IIA character of her own
Her own name, voice and manner, chosen to suit the clients she greets.
- IIIHeld to one standard
However many concierges join
Tanith House , each meets the same standard of poise, discretion and care.
Tanith
AI Property Concierge
She greets buyers and sellers in their own language, talks through your listings with real knowledge, qualifies the enquiry and books the viewing or valuation. The first concierge of
Hestia
AI Hospitality Concierge
She welcomes guests the moment they reach out, knows your rooms, villas and rates, checks availability and secures the booking. For boutique hotels and villa rentals.
Galene
AI Charter Concierge
She answers charter enquiries the moment they arrive, knows your fleet and routes, checks live availability and secures the booking. For yacht and boat charter.
More joining the house:
An AI receptionist for lawyers, architects and gestorías.
Under the
Your concierge from €500 a month.
Set against the value of a single lost client.
No lock-in. Leave on thirty days’ notice. A one-time setup tailors her to your business.
Built, run and refined for you.
We build your concierge by hand, put her to work, and keep sharpening her, month after month.
- One
We build her
We craft her persona, voice and knowledge around your business, your listings, rooms or fleet, and your tone, then tune the conversation until she sounds like one of your own.
- Two
She answers, day and night
From day one, every call is answered as it arrives, on your number and in your name, with the local fluency to say Es Vedrà or Santa Eulària the way an islander would.
- Three
We refine her
Every month we review the real conversations with you: what clients asked, where she hesitated, what converted. Then we sharpen her, so she only gets better with time.
Held in confidence.
The same care your clients feel in every conversation runs through how their information is kept. Quietly, correctly, and always in your name, under the UK and EU GDPR.
Your data remains yours
You remain the controller of your clients' information.
Carried across borders with care
When information travels between countries, it moves under the European Standard Contractual Clauses and the UK International Data Transfer Addendum, the safeguards the law requires.
Never used to train AI
Your conversations exist to serve your clients, nothing more. They are never used to train or improve AI models. A commitment we hold in writing.
Held lightly, released on request
Calls are summarised for your review, and recorded if you wish. Records are kept for twelve months by default, or a period agreed with you, and deleted whenever you ask.
Given under a GDPR Data Processing Agreement, available for your review.
Request the agreementThe spirit of Tanith .
Technology is never truly neutral. It carries the intention of those who create it.
We believe in the potential of AI, and in keeping it in service of people. It should raise the experience you offer, free your team to do what they do best, and make every client feel genuinely looked after.
We build concierges that are not only intelligent, but worthy of the names they carry and the people they greet.
Start the conversation.
In Santa Eulària it is 00:00. She would answer now.
Tell us a little about your business. We build a working demonstration around it, then you call her yourself.
- IWe read the five calls you describe.
- IIWe build a working demonstration around your business.
- IIIWhen she is ready, we send you a number to ring, so you can speak to her yourself.
Prefer to talk first? Book a call or message us on WhatsApp.