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We are the controller of the personal information described in this notice. For anything about your privacy, write to [email protected]. You can also reach us at [email protected] or on +34 617 46 06 44.
This notice covers the information we collect when you visit tanith.ai, send us a form, book a call, speak to our demonstration concierge, or contact us by email, phone or WhatsApp.
When a
We do not ask for payment card, bank or identity document details through this website. Please do not share them, or any other sensitive information, in a form or on a call.
| What we do | Our lawful basis |
|---|---|
| Answer your enquiry and prepare your demonstration | Steps you ask us to take before entering into a contract, and our legitimate interest in replying to people who contact us |
| Arrange and hold the calls you book | Steps you ask us to take before entering into a contract |
| Run the live demonstration call, so you can hear the concierge for yourself | Our legitimate interest in showing how our service works, at your request |
| Keep the website, forms and calls secure, and stop automated misuse | Our legitimate interest in protecting our service and the people who use it |
| Send you news by email or WhatsApp, now and then | Your consent, which you can withdraw at any time |
| Provide our services to clients, invoice them and keep business records | Performance of our contract, and our legal obligations |
| Establish, exercise or defend legal claims | Our legitimate interests |
Where we rely on legitimate interests, we have weighed them against your rights and interests. You can object at any time (section 9).
Some of these providers store or access information outside the United Kingdom and the European Economic Area, including in the United States. Where they do, we rely on recognised safeguards, such as the European Commission’s Standard Contractual Clauses together with the UK International Data Transfer Addendum, or an adequacy decision or data bridge where one applies. You can ask us for details at [email protected], including the names of the providers we use.
We do not use advertising or analytics cookies on tanith.ai. Our forms, calendar and security check may use cookies or similar technologies that are strictly necessary for them to work and to keep them secure. These do not need your consent. If we ever add analytics or advertising cookies, we will ask you first and update this notice.
Under the UK GDPR, the EU GDPR and, where it applies, Spain’s Organic Law 3/2018 on data protection, you have the right to:
Write to [email protected]. We will reply within one month and may first need to confirm your identity. In most cases there is no charge.
If you are unhappy with how we have handled your information, please tell us first. You can also complain to the Information Commissioner’s Office in the United Kingdom (ico.org.uk), the Agencia Española de Protección de Datos in Spain (aepd.es), or the authority where you live or work.
Our concierges are AI. The live demonstration call begins by telling you that you are speaking to an AI concierge. We do not make decisions about you by automated means that have legal or similarly significant effects, and we do not use your information to train AI models.
We and our providers use technical and organisational measures appropriate to the risk to protect your information. No system is entirely secure, which is why we ask you not to send sensitive information through our forms or on a call.
This website and our services are for businesses. They are not intended for anyone under eighteen, and we do not knowingly collect their information.
We will update this notice when the way we use information changes. The date at the top shows the current version.